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Refund policy
Return and Refund Policy
Last updated: September 2026
1. Return Window
We accept returns within 30 days of delivery. Items must be unused, unopened, and in original packaging.
2. How to Request a Return
Email support@labelaskin.com with your order number and reason for return. We will respond within 24 hours.
3. Refund Processing
Refunds are processed within 10 business days after inspection. Credited to your original payment method.
4. Shipping Costs
Free return shipping for defective or incorrect items. Standard returns require customer-paid shipping.
5. Non-Returnable Items
Opened skincare products, gift cards, and sale items cannot be returned for hygiene and safety reasons.
6. Damaged or Defective Items
Report damaged items within 7 days of delivery with photos for immediate replacement.
7. Contact
Email: support@labelaskin.com